Terms of service

Terms and Conditions

Welcome to Car-Wah! By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully. If you do not agree with these terms, you should not use our website or services.

1. Acceptance of Terms

By accessing our website, placing an order, or using our services, you confirm that you are at least 18 years old or have the consent of a parent or guardian.

You agree to comply with these Terms and Conditions and our Privacy Policy.

2. Changes to Terms

Car-Wah! reserves the right to modify these Terms and Conditions at any time. Any changes will become effective immediately upon posting on our website.

We encourage you to review these terms periodically to stay informed of any updates.

3. Products and Services

Product Descriptions
We strive to provide accurate descriptions of our products. However, we do not warrant that the information is error-free, complete, or current.

While we make every effort to display product colours and details accurately, slight variations may occur due to screen settings, lighting conditions, or manufacturing processes.

Product Images
Product images on our website are for illustrative purposes. Actual products may vary slightly in colour, design, or packaging.

Product Availability
Product availability is subject to stock levels and supplier limitations. If an item becomes unavailable after you place an order, we will notify you and offer an alternative or cancellation.

We reserve the right to limit quantities or discontinue products without prior notice. Some products may also be available only for limited periods or in specific regions.

Pricing
All prices are subject to change without notice. We reserve the right to correct pricing errors and will notify you if such an error affects your order.

4. Orders and Payment

Order Acceptance
Your order constitutes an offer to purchase. Car-Wah! reserves the right to accept or decline any order for reasons including product availability, pricing errors, or suspected fraudulent activity.

Payment
By placing an order, you agree to provide accurate payment information and authorise us to charge your selected payment method for the total amount of your order.

We may take additional steps to verify payment information to prevent fraud.

5. Shipping and Delivery

We currently ship within India only.

Orders are processed and dispatched as quickly as possible. Delivery timelines may vary depending on your location and courier service.

Estimated delivery times provided during checkout are for guidance only and are not guaranteed.

Car-Wah! is not responsible for delays caused by third-party shipping carriers.

Risk of Loss
Once your order has been shipped, the risk of loss or damage passes to the customer.

6. Returns and Refunds

Return Policy
If you are not satisfied with your purchase, you may return it within 7 days of delivery for a refund or exchange.

Items must be unused and in their original packaging.

Refunds
Refunds will be issued using the original payment method.

If the return is due to a defect or our error, we will cover the return shipping cost. Otherwise, the customer is responsible for return shipping.

All returned items may be inspected before refunds are processed.

7. User Conduct

You agree not to:

  • Use the website for any unlawful purpose

  • Post or transmit harmful, threatening, or inappropriate content

  • Interfere with or disrupt the website or its services

You further agree not to post, upload, share, or transmit any information that:

  • Belongs to another person without permission

  • Is obscene, abusive, defamatory, or discriminatory

  • Is harmful to children

  • Violates intellectual property rights

  • Contains malicious software or harmful code

  • Misleads users about the origin of messages

  • Violates applicable Indian laws or regulations

8. Intellectual Property

All content on the Car-Wah! website, including text, graphics, logos, images, and design elements, is the property of Car-Wah! or its licensors and is protected by intellectual property laws.

You may not reproduce, distribute, or use any content without prior written permission.

You are granted a limited, non-transferable licence to access and use the website for personal, non-commercial purposes only.

9. Limitation of Liability

To the fullest extent permitted by law, Car-Wah! will not be liable for any indirect, incidental, special, or consequential damages arising from your use of the website or products.

Our total liability for any claim related to a product is limited to the amount you paid for that product.

10. Governing Law

These Terms and Conditions are governed by the laws of India.

Any disputes arising under these terms will be subject to the exclusive jurisdiction of the courts in Noida, Uttar Pradesh.

11. Force Majeure

Car-Wah! will not be liable for delays or failures in performance resulting from events beyond our reasonable control. These may include natural disasters, war, terrorism, strikes, labour disputes, pandemics, governmental actions, or disruptions to transportation or telecommunications.

During such events, our obligations will be suspended for the duration of the disruption.

Contact Us

If you have questions about these Terms and Conditions, please contact us:

Email: customercare@car-wah.com
Address: H-5, Sector 63, Noida, Uttar Pradesh 201301

By using our website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.